We will do our best to meet and exceed your expectations and needs. Your business is truly appreciated. If you have any questions, please fill out a support ticket at our Contact / Support Page, or give us a call toll free at 1-800-428-6572 . . . We're here to Serve You!

After reading this page replace it with your HomePage!  A copy of this page is on your site named help.htm

Note: Throughout this document, please replace the phrase yourdomain.com with your registered Domain Name. The words username and password allways refer to your username and password that we emailed to you in your web activation notice.

Using an HTML Editor:
You can use any HTML Editor such as FrontPage, Dreamweaver, Adobe Go Live, etc. If you don't have any editing software you can find shareware, demos, and free programs at: Cnet's download.com, and at: freewarehome.com . . . but it would be better to use one of our Online SiteBuilders (next)

Using our Online SiteBuilders:
No HTML experience or software? Don't worry - You can use one of our Online Website Builders

=>This is the Best Online Site Builder there is ... More Info  |  How to Install  |  RVSiteBuilder Tutorials

=>This Site Builder uses the "drag and drop" method More Info  |  How to Install  |  Soholaunch Pro Tutorials

Note: You can also use our Free Web Site Generator to create a 3 page website. It' very easy to use, once you learn how to Properly Save your Pages. If you have one of our Basic Hosting Plans and would like to Upgrade to Get More Hosting Features please fill out a Support Ticket.

To publish a site using RvSiteBuilder:
If you create your website using RVSiteBuilder your pages are automatically uploaded. After you make changes to a page (Step 5) click the Save Icon and then click on Site Preview ... if you like the changes you can click on Step 7 to Publish the Site.

To publish a site using FrontPage:
If you created your website using FrontPage, you must upload your site properly or some of your components will not work. We have an easy FrontPage Tutorial that will show you how to properly publish your site. Note: A site created with FrontPage should NOT be uploaded through FTP or some features will not work!

To upload your files using FTP:
If your web site files are on your computer you will need to configure your FTP Program to connect to your site first, before you can upload any files. If you don't have an FTP program, here's a FREE version of WSFTP (this is the version that our FTP Tutorial is based on, which is Free for Students, an option when installing), or you can find plenty of other FTP programs by clicking here.
=> If you are unfamiliar with uploading files, read our easy FTP Tutorial.

FTP Setting Information: (after your DNS information has resolved)
FTP Server name: ftp.youdomain.com   <= (Replace with your Domain Name)
host directory or document root directory is /public_html/
Login or Username: username
Password: password
Important =>upload your files to the /public_html/ folder
upload your HTML / Graphics in standard mode (binary)
CGI scripts and Perl should be uploaded in ASCII mode

Tempory FTP Settings: (If your DNS information has NOT YET resolved)
FTP Server name: ftp.2serveu.net
all other settings are the same as above

To upload your files using File Manager:
You can upload files without learning FTP (read our easy File Manager Tutorial)
by using the handy File Manager inside your Cpanel like this:
=> Watch Movie

1) Open Cpanel	2) Inside Cpanel:	3) Choose Web Root (shortcut):	4) Upload files to the /public_html/ folder
Universal Cpanel Login Link:     http://www.2serveu.net/cpanel        > Login : username        > Password : password	Click this Icon File Manager		(Decide whether to show hidden files) Click => Watch this Movie (x Theme) => Watch this Movie (for rvSkins) See More Tutorials on File Manager

Cpanel™
All of your website administration tasks (setting up email accounts, viewing website statistics, creating autoresponders, password protection, etc.) can easily be performed from inside your Cpanel. We also have 50 great programs that you can install with just 1 click - Just Click on the Icon in Cpanel.
To access your control panel:

Cpanel™ Help / Tutorials:

• DEMO CENTER - click on the DEMO CENTER link on top of Cpanel - then on the left menu for cPanel - xSkin / cPanel - Rvskin Tutorials
• Cpanel Documentation: click on the "HELP" link on the top of Cpanel main screen for Documentation from the makers of Cpanel
• Video Tutorials - cPanel and WHM 11 Video Tutorials in the Preferences section of Cpanel are automatically updated
• Cpanel Tutorials - 40 Flash Movie Tutorials - These Videos are different than the ones in our Demo Center
• WHM Reseller Tutorials - Learn Reseller tasks / Start Your Own Hosting Company with a $25 Virtual Hosting Plan

Important files and tips:

• name your Homepage index.htm or index.html for it to automatically load when someone goes to http://www.yourdomain.com. This also works for any folders that you have, such as http://www.yourdomain.com/Products would look for a file in that folder named index.htm or index.html, and automatically load it.
• remember that our system is SeNsItIvE to upper and lower case directory and file names. This also applies to your Username & Password for Cpanel and email accounts.
• don't delete the preset directories /etc /mail /public_ftp /public_html /tmp /www /cgi-bin/, otherwise you won't be able to log in!!
• don't delete the postinfo.html page or the _vti directories (they contain information important to FrontPage
• Important - after uploading cgi-bin scripts, CHMOD to 755 . . . links to cgi tutorials / setting up cgi email
• path to sendmail > /usr/sbin/sendmail
• path to PERL > /usr/bin/perl

Note: Your WebMail can also be accessed like this:
http://www.yourdomain.com/webmail
> Login : cpanel username for your "catchall" email (other accounts username = full email address)
> Password : cpanel password for your "catchall" email (or the password for that email account)

We have many of our Flash Tutorials, links and important setting inside of our

You can also visit our Support Page for questions regarding:

• how to use Cpanel to install features & perform tasks > Cpanel™ Tutorials
• setting up Email Accounts & configuring them properly > Email Tutorial
• how anyone can create a website using RvSiteBuilder > RvSiteBuilder Tutorials
• configuring and using FTP to upload your web site files > Ws FTP Tutorial
• how to upload a FrontPage website & it's components > FrontPage Tutorial
• how to install & build a web site with Soholaunch Pro > Soholaunch Tutorials

If you have any questions, please fill out a form at our support page. If you need to speak to a support representative, you may call us toll free at 1-800-428-6572

P.S. Our web design / developement rates are only $30 /hr. for all of our hosting clients, if you ever need a hand.

This file should be deleted or replaced with your actual HomePage named index.htm or index.html